Stop the screen recorder, and save the recording.īack in the browser developer tools pane, select the Console tab, and expand the window. You will see session output similar to the following image.Īfter you have reproduced the unexpected portal behavior, select Export and save the file. Select the Network tab, then select Clear Network Items. Select the Network tab, then select Preserve Log. Select Develop, then select Show Web Inspector.
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For more information, see How to record the screen on your Mac. Start recording the steps you take in the portal. Select the Advanced tab, then select Show Develop menu in menu bar. For more information, see Safari Developer Tools overview.Įnable the developer tools in Apple Safari: The following steps show how to use the developer tools in Apple Safari. Right-click, then select Copy, and save the console output to a text file. Place your cursor at the start of the console output then drag and select the entire contents of the output. Select Start profiling session, then reproduce the issue in the portal.Īfter you have reproduced the unexpected portal behavior, select Stop profiling session, then select Export as HAR and save the file.īack in the browser developer tools pane, select the Console tab, and expand the window. Select the Network tab, then select Stop profiling session and Clear session. Select the Console tab, then select Preserve Log.
Select the Network tab, then clear the option Clear entries on navigate. For more information, see Microsoft Edge (EdgeHTML) Developer Tools. The following steps show how to use the developer tools in Microsoft Edge (EdgeHTML). zip, and share that with Microsoft support. Package the HAR file, console output, and screen recording in a compressed format like. Right-click one of the messages, then select Save as., and save the console output to a text file. Stop Steps Recorder, and save the recording.īack in the browser developer tools pane, select the Console tab. You will see session output similar to the following image.Īfter you have reproduced the unexpected portal behavior, select Stop recording network log, then select Export HAR and save the file. Select Record network log, then reproduce the issue in the portal. Select the Network tab, then select Stop recording network log and Clear. Select Console settings again to close the settings pane. Select the Console tab, select Console settings, then select Preserve Log. Select the Network tab, then select Preserve log. Set the following options so the browser keeps all trace information, even if your repro requires going to more than one page: Press F12 or select > More tools > Developer tools.īy default, the browser keeps trace information only for the page that's currently loaded. In the portal, navigate to the step just prior to where the issue occurs. Start recording the steps you take in the portal, using Steps Recorder. It's important to sign in before you start the trace so that the trace doesn't contain sensitive information related to your sign-in.
For more information, see Chrome DevTools and Microsoft Edge (Chromium) Developer Tools. The following steps show how to use the developer tools, which are very similar in the two browsers. Google Chrome and Microsoft Edge (Chromium) are both based on the Chromium open source project. Google Chrome and Microsoft Edge (Chromium) Please be mindful who you share your traces with, as they may contain sensitive information about your environment. Microsoft support uses these traces for troubleshooting purposes only.
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